Our Context

A GPPO

We are a GP Provider Organisation (GPPO) in West Norfolk

Based in King’s Lynn, we are a GP Provider Organisation (GPPO) primarily focused on West Norfolk. We provide services on behalf of our members, made up of 21 GP practices, representing a patient population of 185,000. 
‍
We support them in proactively meeting the primary care needs of the local community by coordinating efforts and representing them at regional and national forums.

Our mission is to deliver sustainable, clinically-excellent health services for the communities we support.

We do this by specialising in three core areas:

We support GP practices with transformation. We facilitate local transformation on behalf of and for our members. We do this by focusing on GP practices’ needs and supporting them with the introduction and maintenance of new ways of working to sustain high quality service delivery, as outlined in the NHS Long Term Plan.

We deliver primary care services at scale. Our strength as a collective is in enabling economies of scale and efficiency by running services for the region when it makes sense to coordinate activities via a central hub.

We provide back office support. We provide the back office infrastructure to support Primary Care Networks (PCNs), as needed. PCNs are the new integrated way of delivering primary and community care. For example, we help employ staff, manage the funds on behalf of GP practices and specialise in administrative, project management and leadership support for those who request it.

About West Norfolk

West Norfolk encompasses both the Wash coast, the only place on the East Coast of England where the sunsets into the sea, and inland rolling countryside with historic market towns and the renowned Sandringham estate. We operate across traditional seaside locations like Hunstanton, as well as the main town of Kings Lynn, where our head office is based. In the west of the region the land flattens out and merges into Fenland. It’s a diverse region featuring urban deprived areas, through to more affluent villages and towns and quiet rural areas where agriculture is the main way of life.

Did you know?

West Norfolk has a higher than average older population and number of care home residents versus the rest of the UK.

Parts of West Norfolk are the most deprived in the country, which brings with it significant health inequalities across the borough.

This means GPs in the area are struggling to cope with rising demand, working harder, over longer hours to provide the care needed.

Regional challenges and opportunities for change

As a result of this unique perspective, Health West Norfolk aims to help the region’s GP practices build resilience and sustainable operations to cope with current and future healthcare needs. 
‍
Our mandate is to enable new ways of working and models of care which overcome some of the challenges faced by the UK health economy - from falling recruitment, rising early retirement and funding cuts.
This requires innovation and agility, so we’ve piloted and rolled out our service offering to align with NHS England’s commitment to modernising healthcare provision at scale.