How we deliver services at scale:
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Agile implementation. Due to our membership model, we can respond to complex service changes and help practices in the region mobilise. We do this through our communication channels between practices and our committed and supportive board.

Primary care services. We’re able to deliver primary care services where it is sensible for one organisation to take the lead on behalf of many. See our current services here.

Tackling issues. We pride ourselves in addressing issues which can only be resolved through combined resources and the weight of a collective group.

Affordable infrastructure. We provide affordable and flexible access to management, skills and expertise that individual practices may find difficult to sustain themselves or they might only need in part.

Encouraging collaboration. We work as facilitators and drive a culture of openness, transparency and democratic decision making.

• We action over 3750 Optician generated referrals a year for patients registered with a WN GP Practice, with the majority of patients choosing to attend one of our three local Ophthalmology providers - The Queen Elizabeth Hospital Trust, Anglia Community Eye Services and Vida Healthcare.
• We manage a 24hr ambulatory ECG service, operating out of eight WN GP Practice hubs, seeing c750 patients annually.
• We provide 91 hours of additional routine primary care appointments out of our 6 Improved Access hubs.  This adds 364 appointments into the system, available to any patient registered with a West Norfolk GP practice.